Privacy Policy
# Privacy Policy
**Effective Date: August 20, 2026**
Distinct Roofing & Exteriors (“Distinct Roofing & Exteriors,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit **distinctroofs.com**, submit a form, request an estimate, contact us, or otherwise interact with our business.
## Information We Collect
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We may collect information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
* Property or service address
* Company or organization name
* Information about your roofing, storm-damage, gutter, siding, or exterior-service needs
* Photographs, messages, and other information you submit
* Appointment, inspection, estimate, or project information
* Communication preferences, including SMS/text-message consent
We may also automatically collect certain technical information when you use our website, including IP address, browser type, device information, pages visited, referring pages, and general website-usage information.
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## How We Use Information
We may use information we collect to:
* Respond to inquiries and requests
* Provide estimates and inspections
* Schedule appointments
* Communicate about roofing and exterior projects
* Provide customer service and project updates
* Send appointment reminders or other service-related notifications
* Send promotional communications when you have provided appropriate consent
* Improve our website, advertising, services, and customer experience
* Analyze website traffic and usage
* Maintain business and service records
* Prevent fraud, misuse, or security incidents
* Comply with legal and regulatory requirements
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## How We Share Information
We do not sell or rent personal information.
We may share information with trusted companies that provide services on our behalf, such as website hosting, communications, customer-management systems, analytics, advertising, scheduling, telecommunications, and other business-support services.
These providers may use information only as reasonably necessary to perform services for us.
We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, employees, property, or business.
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## Mobile Information and SMS Consent
**No mobile opt-in information or text-message consent will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.**
We may share information with service providers that assist us in delivering text messages or providing customer communications, but only as necessary to provide those services.
## SMS Terms and Conditions
If you consent to receive text messages from Distinct Roofing & Exteriors, you may receive customer-care and informational messages such as:
* Responses to your inquiries
* Appointment or inspection reminders
* Scheduling information
* Estimate or project updates
* Service-related notifications
* Customer-support communications
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If you separately consent to receive promotional messages, you may also receive occasional marketing or promotional communications.
**Message frequency may vary. Message and data rates may apply.**
You may opt out of SMS communications at any time by replying **STOP**.
For assistance, reply **HELP** or contact us at **[tmiller@distinctroofs.com](mailto:tmiller@distinctroofs.com)** or **(940) 202-0034**.
Consent to receive promotional text messages is not required as a condition of purchasing goods or services.
## Cookies and Analytics
Our website may use cookies and similar technologies to help the site function, understand visitor activity, improve website performance, and measure advertising or marketing effectiveness.
We may use third-party analytics or advertising services, including services provided by Google and other technology providers.
You can adjust your browser settings to limit or block cookies. Some website functions may not work properly if cookies are disabled.
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## Data Retention
We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, satisfy legal obligations, resolve disputes, and enforce agreements.
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## Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no website, internet transmission, or electronic-storage system can be guaranteed to be completely secure.
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## Your Choices
You may contact us to request correction or deletion of personal information you have provided, subject to applicable legal and business-record requirements.
You may opt out of marketing emails by using the unsubscribe instructions included in those messages.
You may opt out of SMS messages by replying **STOP**.
Depending on applicable law and your location, you may have additional rights concerning your personal information.
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## Children's Privacy
Our website and services are intended for adults seeking roofing, construction, exterior, and related property services.
We do not knowingly collect personal information from children under 13.
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## Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of websites we do not operate.
## Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.
## Contact Us
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For questions about this Privacy Policy or our privacy practices, contact:
**Distinct Roofing & Exteriors**
Email: **[tmiller@distinctroofs.com](mailto:tmiller@distinctroofs.com)**
Phone: **(940) 202-0034**